Kundenempfang, Kommunikation Englisch
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Idea City was born in Parma in 1986 by a group of professionals coming from various productive realities and with great experience.
In 1990 it opened an office in Rome dedicated to business consultancy and since 2000, in agreement with foreign collaborators, it has been present in Germany, Spain, France, England, United Arab Emirates, China, India and the United States.
Since 1986, both loyal customers and new customers have recognized us as competence, professionalism, and reliability.
We adopt a customer experience-oriented approach in which we promote:
1. building a relationship of trust with the customer based on transparency and correct communication;
2. the empathic connection based on listening and understanding the client's expectations, on the analysis of the circumstances and on a shared planning;
3. the management of a personalized service in which the times and performance requirements are absolutely clear.